Terms of Service

NovelPlayer provides text processing, character recognition, scene orchestration, generated-result caching, third-party AI routing, preview playback, and related auxiliary features.

We may add, modify, suspend, or discontinue features at any time, and may also impose usage limits, queues, caching policies, or rate limits on certain features.

You must be legally eligible to use the service. If you are below the age of majority in your jurisdiction, you may use the service only with a parent or guardian’s consent and supervision.

• You must keep your registration information truthful, accurate, complete, and up to date.
• You should keep your account, tokens, keys, and access credentials secure.
• You are responsible for all activity under your account and must promptly notify us of any unauthorized use or security incident.

The text, images, audio, files, prompts, settings, feedback, and other materials you submit to the service are collectively referred to as ‘User Content’. You retain ownership of your User Content, but you are responsible for ensuring that you have all rights, licenses, and authorizations needed to submit, process, and use it.

To provide the service, you grant us a worldwide, non-exclusive, non-transferable license limited to what is necessary to provide and improve the service, including hosting, caching, copying, transforming, analyzing, transmitting, and displaying your User Content and the processing results derived from it.

If your content includes other people’s personal information, third-party works, brands, voices, likenesses, or protected materials, you must first obtain the necessary legal authorization.

Based on availability, performance, stability, and compliance requirements, the service may route requests to integrated third-party AI service providers, speech services, image services, storage services, or other infrastructure providers. You understand and agree that those third-party services may process related data under their own terms and privacy policies.

Integrated third-party AI services may include, but are not limited to, OpenAI, Google Gemini, and DeepSeek (subject to change based on the actual integration). We recommend reviewing the relevant third-party privacy policies and terms of service before or during use.

To improve response speed, reduce duplicate computation, support session continuity, and reduce service fluctuations, we may cache inputs, outputs, intermediate results, and processing metadata for a limited period. You should not assume that any content is immediately deleted from systems, backups, or logs.

If a feature is provided by a third-party service you enabled separately, you must also comply with that service’s usage conditions, content policies, and regional compliance requirements.

The acceptable use rules below form part of these Terms. You agree to use the service only for lawful, authorized purposes and must not:

• Infringe another person’s intellectual property, privacy, reputation, or other legal rights.
• Generate, distribute, request, or help create illegal, fraudulent, sexually explicit, suggestive, exploitative, harassing, discriminatory, violent, hateful, obscene, or otherwise prohibited content.
• Use another person’s voice, identity information, likeness, brand, or other identifying traits without authorization to impersonate, mislead, make false representations, or imitate or clone that person’s voice.
• Use the service for face-swap, deepfake, face-manipulation, or other deceptive impersonation workflows involving real persons.
• Upload, route, process, or monetize third-party text, images, audio, voices, characters, or other materials without the rights, licenses, or permissions needed for that use.
• Bypass restrictions, abuse APIs, scrape in bulk, reverse engineer, decompile, attempt to discover source code, upload malicious code, or damage system security.
• Sell, transfer, sublicense, or share your access without authorization, or use the service to carry out illegal, fraudulent, or regulatory-evasive activity.

If you violate these Terms, applicable law, third-party service terms, or our reasonable rules for safety, risk control, and compliance, we may restrict, suspend, or terminate your access to the service.

We accept complaints and appeals related to account use, subscriptions, project-page materials, template use, in-service generation records, and other verifiable platform materials. You can contact us at abuse@novelplayer.com .

If, based on complaint materials, platform records, risk-control judgment, or other reasonable evidence, we believe an account is involved in impersonation, fraud, infringement, abuse, or other high-risk behavior, we reserve the right to limit features, suspend service, terminate subscriptions, stop updates, close accounts, or take other necessary measures.

AI-generated results are probabilistic and may be inaccurate, incomplete, or unsuitable for your specific use case. You should review outputs yourself before publishing, relying on, or using them externally.

Unless we expressly promise otherwise in writing, the service and its outputs are provided on an ‘as is’ and ‘as available’ basis. You bear the risk for any consequences arising from your use of the outputs.

Billing. If you purchase any services, you must provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method at each agreed renewal period until you cancel. You are responsible for all applicable taxes, and we will charge taxes where we are legally required to do so. If your payment cannot be completed, we may downgrade your account or suspend your access to the service until payment is received.

Service credits. You may prepay for parts of the service by purchasing points. All use of points is governed by section 11, Service credit terms, of these Terms.

Cancellation. You can cancel a paid subscription at any time. You can cancel it yourself from the subscription management page of your account; there is no need to contact us. Cancellation stops future charges and takes effect at the end of the current paid period, and you keep access until then. Except where mandatory law requires otherwise, payments already made are non-refundable. Nothing in this section replaces any local mandatory law relating to your right to cancel.

Changes. We may change our prices from time to time. If we increase the price of a subscription, we will give you at least 30 days’ notice, and the increase will take effect at your next renewal period, so that you can cancel if you do not agree with the increase.

The free trial is a promotional, one-time benefit that we may offer at our discretion. We decide whether it is offered and how it is obtained — for example, granted automatically after registration, claimed on a campaign page, or allocated through a daily limited-quota draw. The exact way to obtain it, the quota, the validity period, and what it includes are set out on the pricing page or the relevant campaign page.

A trial benefit runs from the time it is granted, for the period shown on the pricing page, the campaign page, or your account page, and does not pause or extend if you do not use it. Trial points that are not used expire at the end of the stated validity period. The 3-month validity set out in section 11, Service credit terms, does not apply to trial points; where the two differ, the pricing page or campaign page prevails.

If we offer the trial through a limited-quota draw: the number of places available each day is limited and is determined by us, and eligible users who have not previously received a trial may take part. Whether you receive a place is decided randomly by our system. We do not guarantee that places will be available, or any particular chance of success, and once the daily quota is used up or the campaign ends you can no longer take part. Taking part in a draw is free of charge; entering a draw is not a purchase and is not a paid service.

If you receive a place, you must claim the benefit within the period we specify. If you do not claim it in time, it is treated as forfeited and the place may be released to other users.

The trial is limited to one per person. Repeated registration, the same device, the same payment method, linked accounts, and similar arrangements count as the same person. Trial benefits may not be transferred, sold, or exchanged for cash or anything of value. If you take part using scripts, automated tools, bulk registration, or other improper means, we may disqualify you and withdraw any benefit already granted. We may also restrict or terminate trial benefits for accounts we reasonably determine were obtained abusively.

When the trial ends, the paid features included in the trial stop automatically and your account returns to the free plan. On the free plan you can still sign in and view the projects and assets stored on your own device, but you cannot continue to use the paid features; we do not delete the data on your device because the trial ended.

The projects, assets, and related settings you create in the service are stored primarily on your own device (for example, browser local storage or app-private storage), not on our servers. We do not actively collect, hold, or upload this local data, and we cannot access, restore, or export it on your behalf.

You are responsible for backing up your local data. Losing or replacing a device, uninstalling the app, clearing browser data, using private browsing, system failures, or local storage being reclaimed may cause permanent loss of local data, and we are not liable for that loss.

To avoid loss, we recommend backing up important projects and assets regularly. For project export and restore features we do not yet provide, please rely on the features actually available in the product; once such features launch, their scope and limits will be described on the product pages.

If you need to use the service on multiple devices, you are responsible for having the relevant data on each device. We do not sync or restore your local data between devices unless we expressly provide a corresponding cloud feature.

These service credit terms govern your purchase, receipt, and use of any points that can be redeemed for our services (‘service credits’, shown in the product as Credit points). Capitalized terms used but not defined here have the meanings given in the agreement governing your use of the related services.

1. We may offer the option to prepay for certain services by purchasing credits (‘prepaid service credits’). Prepaid service credits represent the amount you have paid in advance for the use of the corresponding services. Additional terms may apply to specific services.

2. We may also provide service credits for free in promotional campaigns (‘promotional service credits’). Promotional service credits are not offered for purchase and will not be applied against any sales, use, gross receipts, or similar transaction taxes that may apply to you. Trial points offered under section 9, Free trial, are promotional service credits.

3. Service credits are not legal currency or money; unless required by law they may not be exchanged, refunded, or redeemed for any amount or monetary value; they have no monetary equivalent and are not a substitute for legal currency; and they do not constitute or grant any personal property right. Service credits are non-transferable and may only be used for the services for which they were issued.

4. All sales of services, including sales of prepaid services, are final. Except where required by law, service credits are non-refundable and, if unused, will expire 3 months after the date of purchase or issuance, unless otherwise stated at the time of purchase. Points already consumed for AI reasoning or image generation are non-refundable.

5. You can check your available service credit balance in your NovelPlayer account, depending on the specific service. You are responsible for verifying that the correct amount of service credits has been added to or deducted from your balance. Your service credit balance is not a bank account, e-wallet, stored-value account, or other payment instrument.

6. We prohibit and do not recognize any transfer, sale, gift, or trade of service credits. Evidence that you have attempted in any way to use, sell, or transfer service credits is a violation of these terms and may result in the revocation, termination, or cancellation of service credits and/or your access to the services without refund, and/or the immediate suspension or termination of your account.

7. To the extent permitted by applicable law, we reserve the right to suspend or terminate your use of the services, including suspending or terminating your service credit balance, in accordance with the agreement between us.

8. We may modify these terms at any time by posting a revised version on our website or by emailing your account email address. The modified terms will be effective upon posting or, if we notify you by email, as stated in that email. By accepting or using any service credits after any revision to these terms becomes effective, you agree to be bound by the modified terms.

Monthly subscription quota is separate from service credits: it resets with each billing cycle, does not carry over, and expires at the end of that cycle. The deduction rules and validity periods shown on the pricing page or in your order shall prevail.

The service’s software, interface, brand, documentation, page designs, and related materials we own are protected by applicable intellectual property laws. Except for the limited rights expressly granted in these Terms, nothing in these Terms transfers any rights or licenses to you.

You must not copy, distribute, adapt, publicly display, or create derivative works based on the service without authorization.

Please see our Privacy Policy for how we collect, use, store, and share your personal information. By using the service, you agree to the practices described in that policy.

To the fullest extent permitted by law, we make no warranties regarding the service’s continuity, error-free operation, merchantability, fitness for a particular purpose, or non-infringement.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or losses caused by third-party service failures, network failures, cache failures, model errors, delays, or data loss, unless mandatory law says otherwise.

We may suspend or terminate your access to the service at any time to the extent reasonably necessary for legal requirements, security needs, risk-control judgments, or violations of these Terms.

We may also update these Terms from time to time. If a change is material, we will notify you through website announcements, in-app notices, or email. Continued use of the service after the change means you accept the revised Terms.

If you have any questions about these Terms of Service, please email legal@novelplayer.com .

If you need to submit a complaint or appeal related to abuse, infringement, impersonation, or suspicious account activity, please email abuse@novelplayer.com .